Guidelines

WHERE ARE WE?
We deliver service in Halton Region: Oakville, Burlington, Halton Hills (Acton), Georgetown and Milton. Central administration office is located within Deborah's Home in Milton.

WHAT WE DO We assist adults (over age 16) to complete usual activities of daily living - getting up, dressing, etc. We assist people who have complex and stable routines related to breathing, eating and elimination. We provide service to people in their homes, places of work and education. We deliver personal service (and not supervision) to adults with physical disabilities. 

This service is delivered within the scope of the Occupational Health and Safety Act, the Long Term Care Act, the Ontario Human Rights Code, the Workplace Safety and Insurance Act and the Employment Standards Act.  We use a Service Contract to arrange for the right service, being completed the right way and at the right time.

INDEPENDENCE We support independence and the exercise of choice. We recognize that in making choices, there are risks and responsibilities. By taking risks, we create independence.  

DECISION MAKING Our service is an activity of assistance, with you in control and responsible for your daily schedule and activities.

FREEDOM Your life is yours to control: make choices, know the risks and prepared to be responsible for the effects on others.

High Risk Seniors Policy 

Attendant Outreach Service Guidelines

Supportive Housing Service Guidelines

Staff Background Check